Issue Details

JOB SATISFACTION, ORGANIZATIONAL COMMITMENT, AND TURNOVER INTENTION: A COMPARISON OF PRODUCTION AND SERVICE PROVIDER SECTORS

ABSTRACT

The study’s goal is to shed light on what makes a difference in workers’ happiness on the job, loyalty to their company, and likelihood of quitting in both manufacturing and service. A total of 152 participants from a variety of relevant organizations participated in the study. What we refer to when we talk about "job satisfaction" is how a person acts and feels when they are at work. Staff members that are devoted to their employer exhibit extreme dedication and passion for their jobs. A person’s turnover intention indicates their propensity to leave their current position and seek alternative employment. A high incidence of employee turnover can have an adverse impact on productivity, morale, and profitability. The focus of this study is on how job satisfaction, organizational commitment, and intentions to leave a company are related in the manufacturing and service sectors. The major objective is to look at the nexus between job satisfaction, organizational loyalty, and the likelihood of quitting. A verified survey will be used to assess factors including job contentment, loyalty to the company, and future plans to quit. To investigate the connections between these factors, we will do statistical analysis like correlations and regressions on the collected data. The study also plans to evaluate production and service worker happiness, organizational commitment, and desire to leave. Organizations may boost employee engagement, retention, and motivation by better comprehending these connections. The results of this study can inform human resource management, employee retention policies, and initiatives to boost workers’ happiness on the job and loyalty to their employer. Reducing staff turnover can help boost morale, commitment, and retention efforts. Production, service provider, staff retention, human resource management, work happiness, and organizational commitment are all appropriate concepts to examine in this paper.

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