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Issue Details

A COMPARISON BETWEEN INTERNET BANKING AND E-BANKING IN INDIA: A STUDY

Barun Shaw
Page No. : 138-148

ABSTRACT

This study’s objective is to compare and contrast two distinct varieties of online banking that are available in India: internet banking and electronic banking. The broad implementation of digital technology within the banking industry has resulted in an increase in the number of customers using internet banking and electronic banking services. A comparison and contrast of the two banking alternatives, as well as an analysis of the ways in which each influences the preferences of consumers and their level of satisfaction, are included in this study. The findings of this study provide light on the various financial services that banks provide and indicate areas in which banks may have room for improvement.


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