For the past three decades India’s banking system has several
outstanding achievements to its credit. The most striking is its extensive
reach. It is no longer confined to only metropolitans or cosmopolitans in
India. In fact, Indian banking system has reached even to the remote corners of
the country. This is one of the main reasons of India’s growth process. The
government’s regular policy for Indian bank since 1969 has paid rich dividends
with the nationalization of 14 major private banks of India. Long time ago; an
account holder had to wait for hours at the bank counters for getting a draft
or for withdrawing his own money. Today, he has a choice. Gone are days when
the most efficient bank transferred money from one branch to other in two days.
Now it is simple as instant messaging or dials a pizza. Money has become the
order of the day. The need to become highly customer focused has forced the slow-moving
public sector banks to adopt a fast track approach. The unleashing of products
and services through the net has galvanized players at all levels of the
banking and financial institutions market grid to look anew at their existing
portfolio offering. These suggestions may contradict to the development policy
of the banks. But, these are presented here only after a high voltage SWOT
Analysis.
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