EMOTIONAL INTELLIGENCE AND KNOWLEDGE MANAGEMENT

ABSTRACT

Knowledge management is the main component of knowledge-based society. Learningorganisations are aware of the potential that lies in human resources, and are prone todeveloping new concepts of leadership, where hierarchy and pyramid structured decisionmaking no longer play the main role. We suggest that emotional intelligence enhanced with new concepts of leadership increases generating and transfer of knowledge. The study has aqualitative approach taken through interviews that were conducted with top management inorder to investigate the role of emotional intelligence and its impact on management incorrelation with sharing knowledge. The findings confirmed our two hypotheses, sinceresearch has shown how the leadership strategy reflects on input of employees, and the wayresulting in stimulation or discouragement of the transfer of knowledge in the organisation.

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